Privacy Policy

Introduction

1.1. Solis Health & Wellness respects your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1.2. By using our services, visiting our website, or otherwise interacting with us, you consent to the practices described in this privacy policy.

Information We Collect

2.1. We may collect the following types of personal information:

• Contact Information: Your name, email address, postal address, phone number, and other contact details.

• Personal Identifiers: Information that can identify you, such as your date of birth and a government-issued identification numbers (e.g. driver's license).

• Financial Information: Payment and billing information, including credit card details, when you make purchases from us.

• Usage Information: Information about how you interact with our services, website, and marketing materials, including IP addresses, device information, browser type, and access times.

• Health Information: In certain cases, we may collect health-related information relevant to the services we provide, but only with your explicit consent.

How We Use Your Information

3.1. We may use your personal information for the following purposes:

• Providing Services: To deliver the services you have requested, including programs and appointments.

• Communication: To communicate with you, respond to your enquiries, and provide customer support.

• Marketing: To send you promotional materials, updates, and offers related to our services, provided you have consented to such communications.

• Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes.

• Other Purposes: For purposes disclosed to you at the time of data collection or for which you have given your explicit consent.

Disclosure of Your Information

4.1. We may share your personal information with third parties in the following circumstances:

• Service Providers: We may engage third-party service providers to assist with the provision of our services, and we may share your information with them as necessary.

• Legal Obligations: We may disclose your information if required by law, legal process, or government request.

• Business Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

Security and Protection of Your Information

5.1. We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include data encryption, access controls, and regular security assessments.

Access and Correction of Your Information

6.1. You have the right to access and correct your personal information held by us. To request access or corrections, please contact us at info@solisperth.com.au

Retention of Your Information

7.1. We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy unless a longer retention period is required by law.

Changes to This Privacy Policy

8.1. We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website.

Contact Us

9.1. If you have questions or concerns about this. privacy policy, our data practices, or wish to exercise your rights regarding your personal information, please contact us at info@solisperth.com.au